
Why do some employees go beyond their limits whereas others just remain at their level? To be really motivated beyond money and promotions, according to psychologists, the main source of motivation has to be from within. Self-Determination Theory (SDT), made by Edward Deci and Richard Ryan, tells us that human motivation will be the strongest when three core needs are met: autonomy, competence, and relatedness. From these, autonomy, the right to make significant choices is a strong feature of happiness and performance.
For HR leaders, this concept has an immediate effect on the way the workplace is arranged. By giving workers more freedom and control over their tasks, working hours, and ways of working, companies can become a source of intrinsic motivation, mental health, and long-term commitment.
There are two different kinds of motivation: one is extrinsic motivation (caused by money, fame, or fear of a punishment), the other is an intrinsic motivation (caused by the person’s satisfaction, interest, and the feeling that one’s life has a purpose). Moreover, extrinsic are to be in position of a short-term effectiveness, whereas intrinsic keep on being a resource for the long-term performance and the creativity of the individual.
As a good example of the power of intrinsic motivation, consider the case of autonomy, meaning the feeling of independence and control over one’s own life. When workers really feel that they have been given the trust to decide the way in which they are to carry out their tasks, then automatically a sense of more significant ownership is experienced, this being one of the ingredients that contributes to raising the level of commitment thus reducing the stress that usually accompanies the environment. On the other hand, a setting of heavy micromanagement or strict control is likely to weaken the employee’s motivation leading to the disengagement of the worker especially from the aspect of exhaustion from the causes of disaffection.
Organizational psychologist regularly-backed studies show that the feeling of freedom is the main mental health factor at work. Workers with more power over their decision-making usually are less stressed and more satisfied with their job. Moreover, the autonomy contributes to the person’s stamina, as they feel more ‘safe’ when they are dealing with difficult situations.
On the other side, the lack of autonomy leads to the feeling of powerlessness and disempowerment. This not only negatively affects the well-being of employees but also shuts down the innovation, as workers in very controlled environments are reluctant to take up the leadership role. Therefore, for HR, the support of autonomy is not only a matter of motivation but also a matter of ‘welfare’ for the employees.
One of the most prominent aspects through which organizations can manifest the Self-Determination Theory (SDT) in practice is the application of flexible work policies. Flexibility enables employees to organize their work to match their personal rhythms, family needs, and energy levels. Examples include:
By doing so, these activities give the autonomy principle a manifestation through the empowerment that moves authority from the systems and supervisors to employees themselves. When executed successfully, they do not increase productivity by the application of force, but rather by the emanation of intrinsic motivation.
To bring the Self-Determination Theory into the organization culture, HR needs to create mechanisms that maintain a balance between autonomy and accountability. Some of the major actions that should be taken are:
According to Self Determination Theory the “timeless message” is: workers are at their best when they feel that they have the freedom to make significant choices. Autonomy is the source of intrinsic motivation, it improves the quality of life and creates such conditions that the presence of creativity and the feeling of ownership among the members of the community. The flexible working policies are not only great for the employees; they are the strategic tools for the alignment of HR practices with the psychology of motivation.
The challenge for HR managers is to move away from control-driven models and to fall in love with the concepts of trust, flexibility, and empowerment. In this way, organizations can make the transition from extracting performance to energizing it, thus turning the work environment into a place where employees do not go because they are forced to, but because they want to.